Do all your branches deliver what your brand promises?
You can't visit 300 branches this month. Our auditors can. We check that every branch delivers what your brand promises, and you see service, cleanliness and standards scored branch by branch in your dashboard the day the visit happens.
Free scoping call within 1 business day. No commitment.
- One bad visit costs you the customer, the review and the next 10 people who read it.
- Franchisees and managers follow standards when they know someone checks.
- You find the weak branch in week one, not in next quarter's sales report.
We've worked across Thai retail & F&B
- Quick-service & F&B , 7 brands
- Health, beauty & direct sales , 4 brands
- Home & electronics , 3 brands
- Specialty retail , 3 brands
- Convenience & fuel , 2 brands
- Department stores , 2 brands
21 brands across 6 sectors
Six ways to see your business the way your customers do
Mystery Shopping
Find out how staff greet, upsell and handle complaints when they think it's a real customer.
Retail Audit
Catch expired stock, wrong prices and empty shelves before your customers do.
Blind & Product Testing
Know if customers prefer your product before you spend on a launch.
Focus Group & In-Depth
Hear why customers leave, in their words, before it shows in revenue.
Online Survey
Ask thousands of customers one question and get a clear answer in days.
Dashboard & Reporting
See which branch slipped this week and act on it, not next quarter.
See the dashboard →Every dataset goes through 5 steps
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Set up the program
We agree on scope, timeline and KPIs with you.
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Before fieldwork
We recruit and train auditors, then test them before they start.
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Fieldwork
Auditors visit as briefed and collect audio, photos and receipts.
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QA check
We verify 100% of the data before every delivery. If a visit doesn't meet our standard, we redo it at our cost.
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Reporting
You get findings, recommendations and a real-time dashboard.
Scale you can check
Figures as of Q4 2025. Delivered projects only.
See your results in real time
Your area managers open the dashboard, see today's lowest branch, and call it before lunch. No waiting for a monthly deck.
- Scores by branch, brand and area manager
- Branch ranking from top to bottom, updated automatically
- Open any question to see photo and audio evidence
- Export PDF or CSV reports yourself
The interface is in Thai. All data shown is demo data.
Results you can measure
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3,300 branches
Convenience-store chain: "Are all 3,300 branches following the same standard?"
We audited every branch in 3 months and ranked them.
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13 years
Fuel network: "Keep standards up across the country, every quarter."
13 years of continuous audits, still running today.
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14 brands
Retail group: "One score we can compare across 14 brands."
One program, one standard, one ranking.
Most of our work is under NDA, so we keep names private. We can name a client with their written permission.
Start with a free scoping call
Add DJR on LINE and tell us how many branches you run and what you want to check. We'll suggest a program and a price.
- Reply within 1 business day
- Free scoping, no commitment
- Pilot in 10 branches before you commit to the full program
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